Legal

Terms and refunds

These terms apply to group batches and 1:1 classes booked with Easy German Guide.

Refunds

You can cancel within your first 2 classes and get your payment back. Tell us on WhatsApp before your third class. After the first 2 classes there is no refund.

Trial classes

The 1:1 trial is 2 classes of 60 minutes. If you continue with a 1:1 course, the trial fee is taken off the course price.

Pausing 1:1 classes

You can pause 1:1 classes for up to 45 days for any emergency and continue from where you stopped. Group batches follow a fixed schedule and cannot be paused.

Payment

Learners outside India pay by PayPal, learners in India by UPI. Full courses can be paid in 2 instalments; for group batches the second instalment is due before week 4. Your seat is confirmed once we confirm your payment on WhatsApp.

Group batches and waitlists

A group batch has up to 12 learners. Levels without a scheduled batch collect a waitlist, and the batch opens when 12 people are waiting. Joining a waitlist is free and does not oblige you to book.

Classes and certificates

Classes are live and online. We prepare you for official exams such as the B1 exam; the exam itself is taken at an official exam centre and is not included in the course price.